You remember that emotions are always part of the work. This includes your emotions, and it includes other people’s emotions as well.
Rather than simply relying on your perfectly rational plan, you have to factor other people’s emotions into the work. When you do this beforehand, you’re not surprised when human beings react strongly to a change in their precious environment. Wouldn’t you react the same way if someone approached you and said they wanted to change how you go about doing things? You would.
That’s why this reminder is so important. The emotions are part of the work. A major part of it. Fail to consider them, and your plan has little chance of being fully implemented.
So don’t get discouraged if there are emotional reactions to your proposed changes. It’s natural. We’re all human.
What you need to do is deal with emotions as they appear. Listen for the feelings behind other people’s words.
If you do this, you’ll increase your odds of getting what you want.
And you’ll become better liked by others in the process.